Technology Assist by Security Medic

Scammers pretend to be helpers. We never call you first.

Technology help you can trust, at home or in your office.

If a computer, phone, Wi-Fi network, printer or app is giving you trouble, we can help. We work with homes and small businesses in the Hudson Valley. We come to you or help by video call. We explain in plain words and go at your pace. Safety and scam protection are part of every visit.

A call is just a chat to see if we can help. There is nothing to buy.

What we help with

For homes and small businesses

One patient person who is not a call center. Tell us what is going wrong and we sort it out with you.

See how we help

For older adults

Help at your pace, with scam protection built in. Older adults pay much less, and some help is free for those who need it.

Read about help for older adults

Help for families

A patient helper who is not family. Your parent stays in charge at every step.

Read about help for families

Our promise

Read our full safety promise

Where we help

In person in Dutchess County, about 30 minutes from Poughkeepsie. By video call anywhere in New York. This covers homes and small offices.